Trusted metering accuracy, ensuring peace of mind

 

Utilinova, a proud member of ERASA, upholds the highest service and ethical standards in utility management for multi-tenant properties. As the registered bulk consumer, we ensure transparent billing based on actual usage, with no markup, while remitting payments to the City Council monthly. Our service includes the provision and maintenance of meters at no cost, with meter readings seamlessly integrated into monthly invoices. Additionally, we have the authority to discontinue services for unpaid accounts, ensuring responsible utility management.

Our Solutions

Pre/Post Payment Water & Electricity

Competitive Pre-paid Fee Solution

Competitive
Vending Fee

Flexible Tariff Management,
Time-Of-Use

Load Limiting & Demand Side Management

24 Hour Emergency Assistance

Emergency Assistance

Energy Auditing & Balancing

Detecting and Resolving ATC&C Losses

Detecting and Resolving Technical & Non-technical Losses

Automated Meter Readings (AMR) Solution

Automated Meter Readings (AMR)

Advanced Metering Infrastructure (AMI) Solution

Advanced Metering Infrastructure (AMI)

Qualified Technical Services

Qualified Technical Services

Leak Detection Solution

Water Leak Detection

Digital Payment Integrations

Meter Tamper/Theft Alert & Cutoff

Customer Relationship Management (CRM)

Utilinova Automated Customer Billing

Automated Customer Billing

Live & Historical Customer Meter Data

Field Meter Reading APP

Cloud-based Meter Data Management System

Municipal Accounting & Dispute Resolution

Debt Collection Services

Commercial Utility Management

Key Benefits

Utilinova ensures precise, transparent billing for electricity and water usage, reducing disputes and errors.

Utilinova handles billing, collections, and meter maintenance, reducing administrative workload for property managers.

We offer timely responses to customer queries, maintenance requests, meter installations, and troubleshooting, ensuring reliable service.

Have questions or need support?

Visit our Resources page for FAQs, Forms and handy tips.

Certifications

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