Utilinova takes meter readings for electricity and water at your premises to recover the costs and then pays the local municipality for the entire building’s account. This makes Utilinova the supplier for all consumers.

We require deposits to ensure services continue, as there’s a delay between the readings, billing, and payment. This helps cover the risk of two months of unpaid consumption, as utilities are not provided on credit. For new buildings without previous consumption history, deposits are based on the space occupied by tenants.

Please note that the deposit is part of the overall utility account and must be paid in full. If the deposit isn’t paid, even if your usage is up to date, your electricity or water supply may be disconnected.